Whether you’re tracking a recent drop, have questions about our AS Colour blanks, or want to suggest a civilisations design for the next collection, drop us a line below.
General Inquiries & Support: support@paladinsorder.com (or your preferred support email)
Response Time: We typically reply within 24–48 hours.
This website is operated by Paladins Order. Throughout the site, the terms "we", "us", and "our" refer to Paladins Order. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmission over various networks. Credit card information is always encrypted during transfer over networks via our secure payment processors.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
All original artwork, designs, graphics, logos, branding elements, and text displayed on this website are the exclusive intellectual property of Paladins Order. Nothing on this website shall be construed as granting any license or right to use any design or brand asset without our prior written consent.
Certain content, products, and services available via our Service may include materials from third parties (such as payment processing tools, print partners, or analytics services). Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
To the maximum extent permitted by law, Paladins Order shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.
Nothing in these Terms excludes, restricts, or modifies any guarantees, rights, or remedies implied or imposed by the Australian Consumer Law (ACL) which cannot be lawfully excluded or limited.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland, Australia.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Questions about the Terms of Service should be sent to us at support@paladinsorder.com.
If you have a question that isn't covered here, reach out directly to our team at support@paladinsorder.com and we will get back to you.